Downtown Outreach

Downtown Cleveland SEEDS workforce readiness program gives people in need opportunities to learn new skills

Downtown Cleveland Inc.’s outreach work is based on communication, collaboration, and creativity to fill gaps within and support the local social service structure. Downtown Cleveland’s scope of outreach services includes general engagement and support, specialized training, encampment engagement and monitoring, ongoing collaboration with social service providers, advocacy, and international best practices.

Downtown Cleveland Outreach Specialist, Amanda

Outreach

Our team also includes full-time outreach specialists who perform a variety of services for our neighbors in need, including conducting wellness checks, providing transportation services, and obtaining government-issued documents.

We also work with social service agencies to connect individuals to housing, medical, and mental health treatment. Downtown Cleveland, Inc. is the only non-public safety entity authorized to transport individuals who choose to go to the Cuyahoga County Diversion Center.  

Outreach workers are trained in engagement, conflict de-escalation, and naloxone (Narcan) administration. They regularly communicate with outreach teams across the country about best practices.

Advocacy

We advocate for policies and programs that improve the quality of life for all our neighbors, including those experiencing homelessness. Downtown Cleveland, Inc’s advocacy goals include:

  • Integrate social work and crisis mitigation into law enforcement’s approach to the unhoused population.

  • Address barriers to care and advocate for civic and nonprofit resources.

  • Preemptively seek solutions and opportunities to support the vulnerable and unsheltered population rather than being reactive to these issues.

  • Support programs and legislation that address short- and long-term solutions, including affordable housing development.

  • Educate the public, specifically downtown’s stakeholders, on the social and legal intricacies of homelessness.

SEEDS

In collaboration with Lutheran Metropolitan Ministries, Downtown Cleveland’s SEEDS program employs those relying on shelters with work enhancing the urban landscape Downtown. Participants learn professional landscaping skills that aid them in securing long-term employment and permanent housing. The goal is to transition them from the social services system altogether, all while beautifying Downtown Cleveland.

Call 216-621-6000

7AM-Midnight, 7 Days a Week

To report any issue or concern